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The Interoperability Revolution

Jul 27th, 2020

The Familiar Paradigm The common denominator in most patients’ journeys is chaos. A patient may have to complete a comprehensive health questionnaire five+ times when seeking a solution to a health issue – resulting in identical information siloed throughout their journey. For example, a 66-year-old male patient has felt weak in the mornings. During an […]

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Blog

Provider

CMS and ONC Final Rules – What It Means for Providers and Payers

Apr 24th, 2020

Updated on April 24, 2020 The following update is provided by emids subject matter experts (SMEs) in the Provider and Payer Business Units, covering Health IT policy changes that are important to our customers and partners. On April 21, 2020, the U.S. Department of Health and Human Services (HHS) filed the Centers for Medicare and […]

BI & Analytics

Blog

The Role of Data & Analytics in Digital Transformation

Feb 28th, 2019

What if you overheard a health plan CIO give this command: “Alexa, over the last three months, which New York providers received the most payment for treatment of out-of-state patients with chronic conditions?” Ridiculous, right? After all, Alexa is merely a voice-activated assistant, not a miracle worker. But maybe it’s not so ridiculous. Maybe the […]

Blog

Blockchain: The Emerging and Disruptive Technology in Healthcare

Jan 10th, 2019

Today’s technologies are emerging at a very rapid pace. Not every technology has the potential to alter the business landscape, but some have the potential to disrupt the current status of things. Blockchain is one of them. Blockchain must be understood and embraced for the advantages it can bring to a business. And while the […]

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Provider

Enabling a breakthrough customer experience

Nov 9th, 2018

Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy consumers say the healthcare digital customer experience needs improvement, and 50 percent said they would leave their current physician for a better digital customer experience. […]

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Provider

The Future of Work: Robotic Process Automation

Nov 5th, 2018

We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us down. Where the use of our “human” brain isn’t always saved for the more complex or personal tasks required of us. The benefits of using […]

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Strategy

The Elements of Simple

The Three Levers for Winning in Digital Transformation: Are You Ready?

Sep 19th, 2018

“The only thing that is constant is change.”  Heraclitus A confluence of disruptive forces is signaling a tectonic shift in the healthcare landscape– liquidity of data, expectations of a digital, tech-enabled consumer-grade experience, shift to risk-bearing models, ever-increasing cost pressures, and regulatory uncertainty. Imagine all the simple and convenient aspects of our lives today– banking, […]

Blog

Pushing the DevOps Needle with In-Sprint Automation

Jul 2nd, 2018

IT and software organizations began adopting the Agile method more than a decade ago in order to deliver releases in quick succession. DevOps came along soon after, narrowing the gap between concept and reality. DevOps is a significant shift in software development and testing, as it relies on automation and collaboration to improve how teams […]

Blog

Data

Provider

Data Governance, Data Liquidity and the Data Chain of Trust

May 2nd, 2018

How the right data governance model can help healthcare organizations meet the demands of digital transformation By Randy Thomas, FHIMSS Senior Director, Value-based Consulting Value-based care. Population health management. Digital health. Healthcare consumerism. Promoting interoperability. All these evolving healthcare opportunities require consistent, accurate, reliable data. While the quantity of data created in healthcare continues to […]

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Consumer Experience

Data

Provider

Using Data to Transform the Consumer Experience

Mar 1st, 2018

As patient data becomes more diverse and emerging technologies such as artificial intelligence and machine learning make analytics more intuitive, opportunities are growing for connecting disparate data throughout the healthcare industry and using it to make decisions, predict needs, identify risks, and strengthen trust and relationships with consumers. In healthcare organizations, CIOs are leading these […]

Blog

AI, the IoT and the Potential for Healthcare Disruption

Feb 21st, 2018

Healthcare has a future akin to The Jetsons: Sensors that track patients when they enter and leave their hospital room; real-time location technology that detects the flow of staff and the status of clinical equipment; pills that “report” medication adherence and software that predicts results from treatments. These technologies are New Age for most medical […]

Blog

Provider

How the Internet of Things (IoT) Is Paving the Way for Ambient User Experience

Jan 3rd, 2018

Ambient user experience occurs when various technology systems and devices—and the data gathered by them—seamlessly interact and adapt to user needs based on the context in which they are used. This may or may not require a human touch. Gartner, which produces technology research for global firms, named ambient user experience one of the top […]

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