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Design-Led Engineering
Creating Ecosystem Maps to Prioritize Product Investment
Dec 2nd, 2018When developing a new product it can be difficult to prioritize which features should be included in the initial release. Ecosystem mapping is a useful tool that can be used to visualize your product and the systems, processes, and data flows that surround it. Learn how to leverage this tool to ask deeper questions about […]
Blog
Provider
Enabling a breakthrough customer experience
Nov 9th, 2018Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy consumers say the healthcare digital customer experience needs improvement, and 50 percent said they would leave their current physician for a better digital customer experience. […]
Blog
Provider
The Future of Work: Robotic Process Automation
Nov 5th, 2018We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us down. Where the use of our “human” brain isn’t always saved for the more complex or personal tasks required of us. The benefits of using […]
Blog
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Design-Led Engineering
Healthcare Customer Journey Mapping
Oct 5th, 2018Customer journey maps often expose pain points and opportunities for improvement in many other areas along the entire user journey – not just as it relates to software applications, but the process and overall customer service issues as well. Part of creating a ‘sticky’ digital health application that becomes a part of the user’s professional […]
Case Studies
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Provider
How a Health System Implemented a Population Health Platform for Medicaid Program
Sep 25th, 2018emids delivered project management, change management and training services to help UHS care managers meet new state requirements. Overview United Health Services (UHS) is an upstate New York integrated health system comprised of four hospitals, a senior residence, physician practices and a home health organization. In 2016, the organization now had to comply with the […]
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Strategy
The Elements of Simple
The Three Levers for Winning in Digital Transformation: Are You Ready?
Sep 19th, 2018“The only thing that is constant is change.” Heraclitus A confluence of disruptive forces is signaling a tectonic shift in the healthcare landscape– liquidity of data, expectations of a digital, tech-enabled consumer-grade experience, shift to risk-bearing models, ever-increasing cost pressures, and regulatory uncertainty. Imagine all the simple and convenient aspects of our lives today– banking, […]
Case Studies
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Provider
How a Health System Selected a Population Health Platform for Medicaid Program
Sep 11th, 2018emids helped a large healthcare organization select a new vendor and plan the implementation to meet New York State Medicaid requirements. Overview United Health Services (UHS) is an upstate New York integrated health system comprised of four hospitals, a senior residence, physician practices and a home health organization. In 2016, the organization was in a […]
Case Studies
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Design-Led Engineering
Fresenius Medical Care
Aug 28th, 2018Fresenius Medical Care is the world’s leading provider of products and services for people with chronic kidney failure. The company wanted to gain a deeper understanding of a major client group—nephrologists—and to apply the insight in developing solutions to address their needs. In partnership with the Centers for Medicare and Medicaid Services in the United States, […]
Case Studies
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Data Engineering
Client in Medical Devices
Aug 26th, 2018A world-leading medical device company turned to Emids for help designing a cloud-based solution to preserve and protect previously unrecorded patient data. Those who’ve been in an operating room (or seen one on TV) will recognize the pole-mounted medical monitoring devices displaying patient vitals in real time. What if there was a way to preserve […]
Blog
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Design-Led Engineering
4 Benefits of Using a Microservices Architecture in Digital and Connected Health Solutions
Aug 3rd, 2018Dive into what microservices is and discover the benefits of implementing a microservices architecture when it comes to accelerating your digital and connected health solution’s time to market. Healthcare is poised for significant change over the coming years as a result of emerging technologies like Artificial Intelligence (AI), virtual assistants, sensors, and wearables. Significant investments […]
Blog
Pushing the DevOps Needle with In-Sprint Automation
Jul 2nd, 2018IT and software organizations began adopting the Agile method more than a decade ago in order to deliver releases in quick succession. DevOps came along soon after, narrowing the gap between concept and reality. DevOps is a significant shift in software development and testing, as it relies on automation and collaboration to improve how teams […]
Case Studies
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Design-Led Engineering
Siemens Healthineers – Ultrasound Usability Test
Jun 17th, 2018Siemens Healthineers set out to design a new ultrasound machine with Sonographers ease of use in mind. Emids was brought in to help Siemens determine if they met their goal. Inexpensive, portable and non-invasive, ultrasound systems provide valuable, real-time insight into patients’ bodies. However, hard-to-use equipment can compromise scan quality, regardless of a sonographer’s expertise. […]