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Provider
CMS and ONC Final Rules – What It Means for Providers and Payers
Apr 24th, 2020Updated on April 24, 2020 The following update is provided by emids subject matter experts (SMEs) in the Provider and Payer Business Units, covering Health IT policy changes that are important to our customers and partners. On April 21, 2020, the U.S. Department of Health and Human Services (HHS) filed the Centers for Medicare and […]
Blog
Provider
Enabling a breakthrough customer experience
Nov 9th, 2018Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy consumers say the healthcare digital customer experience needs improvement, and 50 percent said they would leave their current physician for a better digital customer experience. […]
Blog
Provider
The Future of Work: Robotic Process Automation
Nov 5th, 2018We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us down. Where the use of our “human” brain isn’t always saved for the more complex or personal tasks required of us. The benefits of using […]
Case Studies
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Provider
How a Health System Implemented a Population Health Platform for Medicaid Program
Sep 25th, 2018emids delivered project management, change management and training services to help UHS care managers meet new state requirements. Overview United Health Services (UHS) is an upstate New York integrated health system comprised of four hospitals, a senior residence, physician practices and a home health organization. In 2016, the organization now had to comply with the […]
Case Studies
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Provider
How a Health System Selected a Population Health Platform for Medicaid Program
Sep 11th, 2018emids helped a large healthcare organization select a new vendor and plan the implementation to meet New York State Medicaid requirements. Overview United Health Services (UHS) is an upstate New York integrated health system comprised of four hospitals, a senior residence, physician practices and a home health organization. In 2016, the organization was in a […]
Blog
Data
Provider
Data Governance, Data Liquidity and the Data Chain of Trust
May 2nd, 2018How the right data governance model can help healthcare organizations meet the demands of digital transformation By Randy Thomas, FHIMSS Senior Director, Value-based Consulting Value-based care. Population health management. Digital health. Healthcare consumerism. Promoting interoperability. All these evolving healthcare opportunities require consistent, accurate, reliable data. While the quantity of data created in healthcare continues to […]
Blog
Consumer Experience
Data
Provider
Using Data to Transform the Consumer Experience
Mar 1st, 2018As patient data becomes more diverse and emerging technologies such as artificial intelligence and machine learning make analytics more intuitive, opportunities are growing for connecting disparate data throughout the healthcare industry and using it to make decisions, predict needs, identify risks, and strengthen trust and relationships with consumers. In healthcare organizations, CIOs are leading these […]
Blog
Provider
How the Internet of Things (IoT) Is Paving the Way for Ambient User Experience
Jan 3rd, 2018Ambient user experience occurs when various technology systems and devices—and the data gathered by them—seamlessly interact and adapt to user needs based on the context in which they are used. This may or may not require a human touch. Gartner, which produces technology research for global firms, named ambient user experience one of the top […]